Privacy Policy

1. Introduction

DEEPRAPID.AI ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, and tools.

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly, including:

• Name, email address, and contact information
• Payment information (processed through secure third-party processors)
• Project requirements, code, and technical information
• Wallet addresses (for Web3 tools and cryptocurrency payments)
• Communication records (emails, messages, call recordings if applicable)

2.2 Automatically Collected Information

We automatically collect certain information, including:

• IP address and device information
• Browser type and version
• Pages visited and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies

2.3 Blockchain Information

When using our Web3 tools, blockchain transactions are publicly visible. We may collect and store transaction hashes, wallet addresses, and on-chain data necessary for tool functionality. This information is publicly available on the blockchain.

3. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve our services
• Process payments and fulfill service agreements
• Communicate with you about services, updates, and support
• Analyze usage patterns and improve user experience
• Detect, prevent, and address technical issues
• Comply with legal obligations and enforce our terms
• Send marketing communications (with your consent, opt-out available)

4. Information Sharing and Disclosure

4.1 We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties.

4.2 Service Providers

We may share information with trusted service providers who assist us in:

• Payment processing (Stripe, cryptocurrency payment processors)
• Cloud hosting and infrastructure (AWS, Vercel, etc.)
• Analytics and monitoring services
• Email and communication tools

These providers are contractually obligated to protect your information.

4.3 Legal Requirements

We may disclose information if required by law, court order, or government regulation, or to protect our rights, property, or safety.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Code and Project Confidentiality

Secure Handling: For audit services, we securely analyze your code and delete it after report delivery, unless you request retention in writing.

No Storage of Private Keys: We never request, collect, or store private keys, seed phrases, or other sensitive wallet credentials.

NDA Available: We can execute Non-Disclosure Agreements (NDAs) for sensitive projects upon request.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content
• Improve security and prevent fraud

You can control cookies through your browser settings. Disabling cookies may limit some website functionality.

7. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit (SSL/TLS)
• Encryption of sensitive data at rest
• Secure access controls and authentication
• Regular security audits and updates
• Limited access to personal information on a need-to-know basis

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

8. Data Retention

We retain your information for as long as necessary to:

• Provide services and fulfill contractual obligations
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements
• Maintain business records as required by law

For audit services, code is deleted after report delivery unless you request retention. Project communications and records may be retained for up to 7 years for legal and business purposes.

9. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your information (subject to legal requirements)
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Request your data in a portable format

To exercise these rights, contact us at support@deeprapid.ai. We will respond within 30 days.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from children. If we become aware that we have collected information from a child, we will delete it immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising privacy rights

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or website notice. The "Last Updated" date at the top indicates when changes were made. Continued use of our services after changes constitutes acceptance of the updated policy.

14. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Email: support@deeprapid.ai
Website: https://deeprapid.ai
Address: DEEPRAPID.AI, Dallas, Texas, United States